Terms & Conditions

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal account created by a User to access and use suka77 Services.
• "User", "You", "Your" refers to any individual who registers for and uses the suka77 Platform.
• "We", "Us", "Our", "suka77" refers to suka77 Limited and its affiliated entities, officers, directors, employees, and agents.
• "Platform" or "Services" means the suka77 website, mobile applications, and all gaming, betting, and ancillary services provided.
• "Real Money Gaming" means gameplay where Users wager actual currency (Indonesian Rupiah or other supported currencies) with the potential to win or lose money.
• "Bonus" means any promotional credit, free bet, free spin, cashback, or other incentive offered by suka77, subject to specific terms and wagering requirements.
• "KYC" (Know Your Customer) refers to the identity verification process Users must complete to comply with anti-money laundering regulations and platform security policies.
• "Deposit" means the transfer of funds from a User's personal bank account, e-wallet, or other payment method into their suka77 Account balance.
• "Withdrawal" means the transfer of funds from a User's suka77 Account balance to their designated bank account or e-wallet.

By creating an account on suka77, clicking "I Agree" during registration, or otherwise accessing or using our Services, you affirmatively represent and warrant that:

1. You have read and understood these Terms and Conditions in their entirety.
2. You agree to be legally bound by these Terms and any future amendments or modifications we may make.
3. You consent to our collection, use, and disclosure of your personal information as described in our Privacy Policy.
4. You meet all eligibility requirements outlined in Section 3 below.
5. All information you provide during registration and thereafter is accurate, current, and complete.

We reserve the right to modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the Platform. Your continued use of suka77 after any modifications constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

3.1 Age Requirement

You must be at least 21 years of age to register for and use suka77 Services. This age requirement is strictly enforced in accordance with Indonesian cultural norms and international responsible gaming standards. We reserve the right to request proof of age at any time, and failure to provide valid identification will result in account suspension and forfeiture of funds.

3.2 Geographic Restrictions

suka77 primarily serves users resident in Indonesia. You must be physically located in a jurisdiction where online gambling is not expressly prohibited by local law at the time of use. Users are solely responsible for ensuring their use of suka77 complies with all applicable local, state, and national laws in their jurisdiction.

3.3 Legal Capacity

You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. By using suka77, you represent that you are not legally prohibited from gambling, are not subject to any legal restriction that would prevent you from using our Services, and are acting on your own behalf and not on behalf of any third party.

3.4 Single Account Policy

Each User is permitted to hold only one Account with suka77. Creating multiple accounts, using accounts in other persons' names, or allowing others to use your Account is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of balances.

4.1 Registration Process

To create an Account, you must provide accurate and complete information including your full legal name, date of birth, email address, phone number, residential address, and preferred currency. You must create a strong password and are responsible for maintaining its confidentiality. All information provided must match official identification documents you will later submit for KYC verification.

4.2 Account Security

You are solely responsible for all activity that occurs under your Account, including any unauthorized use. You must immediately notify suka77 customer support if you suspect any unauthorized access or security breach. We are not liable for any loss or damage arising from your failure to maintain account security. Do not share your password, login credentials, or account access with any third party.

4.3 Account Accuracy

You must ensure all Account information remains accurate and up-to-date. You are required to notify us promptly of any changes to your personal details, contact information, or payment methods. Failure to maintain accurate information may result in delays in processing withdrawals, communication difficulties, or account restrictions.

4.4 Inactive Accounts

Accounts that remain inactive (no login or gameplay activity) for a continuous period of 12 months may be classified as dormant. We reserve the right to charge a monthly administrative fee of Rp 50,000 on dormant accounts until the balance is exhausted or the account is reactivated. You will be notified via email before any fees are applied.

5.1 Deposits

suka77 supports deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, and Bank Permata, as well as popular e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts vary by payment method but typically start at Rp 50,000. Maximum deposit limits are set per transaction and per day based on your account status and VIP tier.

All deposits must originate from a payment source in your own name. Third-party deposits (deposits from accounts not registered in your name) are strictly prohibited and will be rejected or refunded. Deposited funds appear in your Account balance immediately upon successful processing, typically within 3-5 minutes during banking hours.

5.2 Withdrawals

Withdrawal requests can be made at any time through your Account dashboard. Minimum withdrawal amount is typically Rp 100,000. Withdrawals are processed to the same payment method and account name used for deposits, as required by anti-money laundering regulations. First-time withdrawals require completed KYC verification.

We aim to process all withdrawal requests within 24 hours, though processing times may be longer during peak periods or if additional verification is required. VIP members receive expedited processing. Please note that your bank or e-wallet provider may impose additional processing times beyond our control.

5.3 Fees and Limits

suka77 does not charge fees for deposits or withdrawals. However, your payment provider (bank or e-wallet) may impose their own transaction fees, which are beyond our control. Withdrawal limits vary based on account verification status and VIP tier, ranging from Rp 10,000,000 to Rp 500,000,000 per transaction for standard users, with higher limits available for premium VIP members.

5.4 Currency

All transactions are processed in Indonesian Rupiah (IDR) unless otherwise specified. If you deposit in a foreign currency, it will be automatically converted to IDR at the prevailing exchange rate, and a conversion fee may apply.

suka77 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP rewards. All bonuses are subject to specific terms and conditions, which will be clearly communicated at the time of the offer. Key provisions include:

6.1 Wagering Requirements

Most bonuses carry wagering requirements, meaning you must wager the bonus amount a specified number of times (typically 20x to 50x) before any associated winnings can be withdrawn. For example, a Rp 1,000,000 bonus with 30x wagering requires Rp 30,000,000 in total bets before withdrawal eligibility. Wagering requirements and eligible games are specified in each bonus's terms.

6.2 Eligibility and Restrictions

Bonuses are generally limited to one per User, per household, per IP address, and per device. Users cannot abuse bonus offers by creating multiple accounts. Bonuses are intended for recreational players; we reserve the right to deny or revoke bonuses from Users engaged in bonus abuse, arbitrage betting, or professional advantage play.

6.3 Expiration and Forfeiture

Bonuses typically expire 30 days after issuance unless otherwise stated. Unused bonuses and any associated winnings will be removed upon expiration. If you request a withdrawal before meeting wagering requirements, your bonus and related winnings will be forfeited, and only your deposited funds and winnings from those deposits will be processed.

6.4 Maximum Bet Limits

While playing with active bonus funds, maximum bet limits apply (typically Rp 25,000 per bet for slots, Rp 100,000 per bet for table games and sports betting). Exceeding these limits may result in bonus forfeiture and voiding of associated winnings.

6.5 Modification and Cancellation

We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. In the event of disputes regarding bonus terms, suka77's decision is final and binding.

7.1 Game Integrity

All games on suka77 use certified Random Number Generators (RNG) to ensure fair and unbiased outcomes. Game RTPs (Return to Player percentages) are published and independently verified. We do not manipulate game outcomes, and every spin, deal, or bet result is determined solely by the RNG.

7.2 Sports Betting

Sports betting services, including football betting (bandar bola), are subject to the official rules of the relevant sports governing bodies. In the event of a postponed, abandoned, or canceled event, bets will be voided and stakes returned unless otherwise specified in the market rules. We reserve the right to refuse, limit, or void bets that we reasonably believe involve errors, fraud, or integrity violations.

7.3 Game Malfunctions

In the rare event of a software malfunction, hardware failure, or technical error affecting game outcomes, all affected bets and gameplay will be voided, and stakes refunded. Malfunctions void all pays and plays. If a game disconnects mid-play, your bet will typically remain active and be settled based on the final outcome once the game concludes.

7.4 Responsible Gaming Limits

Users are encouraged to set personal deposit limits, loss limits, and session time limits through their Account settings. We also offer self-exclusion options for Users who wish to take a break or permanently close their accounts. Please see our Responsible Gaming page for more information on available tools and resources.

Users are strictly prohibited from engaging in the following activities. Violation of these terms will result in immediate account suspension, balance forfeiture, and potential legal action:

• Fraud and Collusion: Any form of fraud, collusion with other players, chip dumping, or coordinated betting to manipulate outcomes or exploit the platform.
• Multiple Accounts: Creating or using more than one Account to circumvent limits, abuse bonuses, or hide identity.
• Bonus Abuse: Exploiting bonuses, promotions, or system vulnerabilities for unintended profit, including arbitrage betting or low-risk bonus hedging.
• Underage Gambling: Registering or playing if you are under 21 years of age, or assisting minors in accessing the platform.
• Money Laundering: Using suka77 for money laundering, terrorist financing, or any other illegal financial activity.
• Hacking and Cheating: Attempting to hack, reverse-engineer, or manipulate our software, games, or platform infrastructure. Using bots, scripts, or automated tools to play games or place bets.
• Third-Party Deposits: Depositing funds from payment accounts not registered in your own name.
• Abusive Behavior: Harassing, threatening, or abusing other Users, customer support staff, or employees. Using offensive, discriminatory, or inappropriate language in chat or communications.
• Unauthorized Access: Sharing your Account credentials, allowing others to use your Account, or accessing another User's Account.

9.1 Service Availability

While we strive to maintain uninterrupted service, suka77 does not guarantee that the Platform will be available at all times or that it will be error-free. We are not liable for any downtime, service interruptions, technical issues, or loss of access caused by factors beyond our reasonable control, including internet service provider failures, DDoS attacks, natural disasters, or government actions.

9.2 No Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will meet your requirements or that any errors will be corrected.

9.3 Limitation of Damages

To the maximum extent permitted by law, suka77 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.

9.4 Maximum Liability Cap

Our total aggregate liability to you for all claims arising out of or related to these Terms or your use of suka77 shall not exceed the amount you deposited into your Account during the six months immediately preceding the event giving rise to the claim, or Rp 10,000,000, whichever is less.

9.5 Indemnification

You agree to indemnify, defend, and hold harmless suka77 and its affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable laws or third-party rights; or (d) any fraud, negligence, or willful misconduct on your part.

10.1 User-Initiated Closure

You may request closure of your Account at any time by contacting customer support. Upon closure, any remaining balance will be paid out to you (minus any applicable fees or pending wagering requirements) after verification. Closed accounts cannot be reopened. If you wish to use suka77 again in the future, you must create a new account, subject to our approval.

10.2 Self-Exclusion

As part of our responsible gaming commitment, Users may request self-exclusion for periods of 6 months, 1 year, 5 years, or permanently. During self-exclusion, your Account will be locked, you will be unable to deposit or play, and all marketing communications will cease. Self-exclusion cannot be reversed during the chosen period. See our Responsible Gaming page for details.

10.3 Company-Initiated Suspension or Termination

We reserve the right to suspend, restrict, or permanently terminate your Account at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in prohibited activities, provided false information, or pose a risk to platform security or integrity. In cases of serious misconduct (fraud, money laundering, underage gambling), accounts will be terminated immediately and all funds forfeited.

10.4 Effect of Termination

Upon termination, your right to use the Services immediately ceases. All outstanding balances owed to suka77 become immediately due and payable. Provisions of these Terms that by their nature should survive termination (including limitations of liability, indemnification, dispute resolution) will remain in effect after termination.

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which suka77 Limited is licensed and incorporated, without regard to its conflict of law provisions. To the extent applicable, Indonesian consumer protection laws may also apply to Users resident in Indonesia.

11.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, you agree to first contact suka77 customer support to attempt an informal resolution. Most disputes can be resolved quickly and amicably through our support team.

11.3 Binding Arbitration

If informal resolution fails, any remaining dispute shall be resolved through binding arbitration rather than in court, except where prohibited by applicable law. Arbitration will be conducted by a neutral arbitrator in accordance with the rules of a recognized arbitration body. Each party will bear its own costs of arbitration. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

11.4 Class Action Waiver

To the fullest extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in class-action lawsuits or class-wide arbitration against suka77.

11.5 Exceptions

Notwithstanding the above, suka77 may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent ongoing harm. Nothing in these Terms prevents either party from seeking relief in small claims court for disputes within that court's jurisdiction.

12.1 Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and suka77 regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

12.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless in writing and signed by an authorized representative of suka77.

12.4 Assignment

You may not assign or transfer these Terms or your Account to any third party without our prior written consent. We may assign or transfer these Terms and our rights and obligations hereunder to any third party without notice to you, including in connection with a merger, acquisition, or sale of assets.

12.5 Force Majeure

suka77 shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

12.6 Language

These Terms are provided in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail to the extent permitted by applicable law.

If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact us through the following channels:

• Email: [email protected] (for legal inquiries) or [email protected] (for general support)
• Live Chat: Available 24/7 through the suka77 website and mobile app
• WhatsApp: +62 812 3456 7890 (8 AM - 2 AM WIB)

We aim to respond to all inquiries within 48 hours. For urgent matters, we recommend using live chat for the fastest response.